Program Eligibility



We focus on helping working families get on the path to self-sufficiency. Our goal is to serve applicants who:

  • Are a family unit (at least one adult age 18 or older with at least one dependent).
  • Considered homeless by HUD definition.
  • Have a total household income must be less than 80% of AMI (verified by any income received).
  • All adults age 18 and older must be employed, working 30 hours or more per week.
  • Have been a Mecklenburg County resident for at least 30 days.
  • Are free from active substance abuse for at least three months outside of any residential treatment programs.
  • Demonstrate motivation to make changes in their lives and is open to partnering closely with a social worker to do so.
  • Be willing to provide proof of income earned and money saved while in the program.
  • Have no sex offense convictions, felonies within the last three years and/or with pending charges. Applicants will be given a criminal background check at time of assessment.

A completed referral packet includes the following items:

  • Completed referral form with signatures from applicant and referring social worker
  • Completed budget that reflects realistic picture of applicant’s income and expenses
  • Copies of IDs for all adults age 18 and older, and social security cards and birth certificates for all family members
  • Proof of employment and income (last thirty days of pay stubs, child support statement)
  • Proof of savings (bank statement)
  • Proof of full-time student status (if applicable)

For more information about referrals, please contact our Intake Specialist at
704.335.5488

For more information:

Charlotte Family Housing
Intake Specialist Number: 704.335.5488
Email: intake@charlottefamilyhousing.org


Upon receipt of completed referral packet, the applicant will be contacted to complete an in-person assessment with a clinical family social worker.