Get Support

This is where the healing begins.

Charlotte Family Housing was built to serve families just like yours.

We’ve been doing this work in Charlotte for over 30 years and have worked with thousands of families who feel the same worries or concerns and have the same questions as you.

For many families experiencing homelessness, we are the first step in a journey toward long-term self-sufficiency (and all the good that goes along with it).

We are not an emergency shelter.

If you are in need of homeless resources and shelter, please call the Coordinated Entry line at 704-284-9665.

Before you begin, here is some important information about the eligibility requirements of our program.

We serve applicants who:

Are a family unit (at least one adult age 18 or older with at least one dependent). We accept single-parent families, two-parent families, multigenerational families – however you define your family unit.

Are considered homeless by the U.S. Department of Housing and Urban Development definition.

Have a total household income that is less than 80% of Area Median Income (AMI).

All adults age 18 and older must be employed and working 30 hours or more per week.

Are free from active substance abuse for at least three months outside of any residential treatment programs.

Demonstrate motivation to make changes in your lives and are open to partnering closely with a clinical family social worker.

Are willing to provide proof of income earned and money saved while in the program.

Have no sex offense convictions, felonies within the last three years and/or with pending charges.

Are current Mecklenburg County residents

Ready to get started?

Fill out the pre-screening form below.

First Name

Last Name

Phone Number

Have you lived in Mecklenburg County for at least the past 30 days?

Do you have at least one child in your custody under the age of 18 years old?

Are you working a minimum of 30 hours or more per week?

Is your family currently homeless or at imminent risk of losing housing within 14 days?

Do you have any pending criminal charges?

Have you ever been convicted of a felony?

If yes, what year?

Have you ever been a client of Charlotte Family Housing?

If so, what year were you a client?

Thank you for your interest in Charlotte Family Housing.

We understand that reaching out for support takes courage, and we know many families are facing urgent circumstances. We anticipate having program slots available in 4-6 weeks. Please check back periodically.

Anonymous, CFH Participant

I can honestly say I learned so much at Charlotte Family Housing. CFH gave me hope, resources, shelter, and financial assistance and a great understanding that I am not alone in this world.

What comes next?

Once your form is submitted, our Intake Coordinator will be in touch within 2 business days. If you qualify for the program, you will be sent our full application to complete. If you do not qualify for the program, you will be sent a guide for other community resources. Please check your email frequently. Please also check your spam or junk mail folders.

*PLEASE NOTE: Submission of the pre-screen questionnaire is NOT an application. Qualified candidates will receive an application via email within 2 business days.