Contact Us

In light of the developments surrounding the pandemic COVID-19, Charlotte Family Housing has made some changes to its intake process. Even with these changes, we are still actively assisting working families experiencing homelessness.

  • You can access an online application here
    • PLEASE note: filling out this form works best on a computer versus a mobile device.
  • While the unique situation of a particular family may necessitate adapting this process, we will use the following procedure in every possible instance:
    • Intake interviews will be completed over the phone (instead of face-to-face inside the shelter)
    • We will work with newly-admitted families to secure affordable subsidized housing
      • Using this protocol, we plan to not move newly-admitted families into our shelters for the time being
    • We will refer families that do not meet program requirements to agencies that can more effectively meet their needs

For more information, please email intake@charlottefamilyhousing.org or call 704-335- 5488.